On Yer Bike (pramtyres.com) is happy to accept back any unwanted items for refund, within 30 days of purchase, providing the following terms are met:
- All packaging must be intact so that the item is in a re-saleable condition
- You include a copy of your receipt or your name, address and order number.
- Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund)
- returns should reach us within 30 days of the order
- ownership and risk remains with customers until we receive the goods back at our warehouse
- please state your reason for returning the item/items
If your item/items are faulty please contact us and await instructions from a member of our staff. DO NOT RETURN FAULTY ITEMS UNLESS INSTRUCTED!!The address for all returns is:
74 Gunthorpe Road
If you need to contact us regarding faulty items please use one of the following methods:
- Email: firstname.lastname@example.org
PLEASE DO NOT RETURN ANY FAULTY ITEMS UNLESS INSTRUCTED TO BY A MEMBER OF OUR STAFF.